I have to say my recent experience with Western Power Distribution has been exceptional. We live in a small development with 13 other properties and over the years our power supply has been getting worse and worse with drop outs that lasted on occasion 24 hours. We also had constant fluxes where power would spike and send a few devices silly. It came to a head towards the end of last year when we had a major outage needing roads digging up and then rebuilding to original standard. All of this was done in 48 hours, involving crazy paving and a complete new circuit. Two days later I got a call from a chap who runs our area (happpy to share his details if you have Western Power as your provider) who spent 40 minutes taking me through their plan of action, which involved changes in routing, new poles and new cables across fields and a bloody great lake!
I got a call one morning from him saying we are going to do a visual circuit check today and you would, if you were home, know when they are doing it. Sure enough 2 hours or so later I hear a helicopter and look out of my window to said chopper hovering over the cables checking them out! Bright yellow thing with Western Power on it. Two weeks later I am leaving for a meeting and there is a MASSIVE low loader in the car park with a power generator on the back. This was off loaded, set up and installed so they could change our circuits but ensure we got no disruption! Came back in the evening and said PSU had gone, we had new poles installed (in keeping with age of buildings) and perfect power ever since.
This is a little different but this is without question one of the best experiences of these things I've ever had.
